FAQ & Shipping

Frequently Asked Questions 🐾

📦 Shipping & Delivery

Where do you ship to?

We ship worldwide! No matter where you are, we'll get your order to you.

How long does delivery take?

Standard delivery takes 7–15 business days depending on your location. During busy periods it may take slightly longer.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. Use it on our courier's website to follow your package.

💳 Orders & Payments

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Klarna, Shop Pay, and more — all secured at checkout.

Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of placing them. After that, they may already be in processing. Contact us as soon as possible at support@pawsbreed.com

🔄 Returns & Refunds

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused and in their original condition.

How do I request a refund?

Email us at support@pawsbreed.com with your order number and reason for return. We'll get back to you within 48 hours.

💬 Still have a question?

Contact us anytime through our Contact page and we'll be happy to help!